Rights Plus IP Office (hereinafter referred to as the “Office”) may collect and process personal information and other information relating to users in connection with “Tancolle,” “namael,” other web-based services, professional services provided by Japanese patent and trademark attorneys, and other services provided by the Office (collectively, the “Services”).
The Office complies with the Act on the Protection of Personal Information of Japan and other applicable laws, regulations, and guidelines and has established this Privacy Policy to ensure the appropriate handling of personal information and other user information.
- 1. Scope of This Privacy Policy
- 2. Changes to This Privacy Policy
- 3. Information We Collect
- 4. How We Collect Information
- 5. Purposes of Use
- 6. Provision of Personal Data to Third Parties
1. Scope of This Privacy Policy
This Privacy Policy governs the handling of personal information and other user information by the Office.
If a particular Service is subject to a separate privacy policy or other specific provisions, such provisions shall prevail over this Privacy Policy to the extent of any inconsistency.
2. Changes to This Privacy Policy
The Office may revise this Privacy Policy as necessary due to changes in applicable laws or regulations, changes to the Services, or other circumstances.
If the Office makes any material changes to this Privacy Policy, the Office will provide notice by posting the changes on its website or by other appropriate means.
3. Information We Collect
In connection with the provision of the Services, the Office may collect the following information:
(1) Information Provided Directly by Customers
- Name
- Address
- Telephone number
- Email address
- Company name, trade name, and other information regarding affiliation
- Account information for the Services
- Details of inquiries, consultations, requests, or instructions
- Information concerning trademarks, goods, services, and other matters necessary for the provision of professional services by the Office
- Other information provided by customers to the Office
(2) Information Collected Through the Use of the Services
- IP address
- Cookies and other identifiers
- Date and time of use
- Pages viewed
- Browser, device, and related technical information
- Service usage history, learning history, and other information regarding the use of the Services
- Other information automatically collected in connection with the use of the Services
4. How We Collect Information
The Office primarily collects information through the following methods:
- Information entered by customers when registering for or using the Services
- Information provided through inquiry forms, email, or other means of communication
- Information provided in connection with requests for professional services or other engagements
- Information collected automatically through cookies, analytics tools, and similar technologies
- Other lawful and fair means
5. Purposes of Use
The Office uses personal information and other information it collects for the following purposes:
(1) Information Relating to Customers
- To provide the Services
- To manage user registration, identity verification, authentication, and user accounts
- To respond to consultations, provide quotations, accept engagements, carry out procedures, and otherwise handle requests for professional services
- To respond to inquiries, questions, consultations, and other communications
- To provide notices, communications, and other information concerning the Services
- To understand how the Services are used and to improve the Services, develop new features, and conduct research and development
- To maintain the security of the Services and to prevent or respond to unauthorized use, violations of applicable terms, and other inappropriate conduct
- To notify customers of changes to terms of use, this Privacy Policy, or other rules and policies relating to the Services
- To provide information about products and services offered by the Office
- To create, analyze, or use statistical information or other information processed in a manner that does not identify individuals
- To comply with legal obligations
- For other purposes separately agreed upon with customers
- For purposes incidental or related to any of the purposes listed above
(2) Information Relating to Employees, Job Applicants, and Other Personnel
- For recruitment and hiring activities
- For personnel and labor management, business administration, payroll, social insurance, and related administrative purposes
- For health and safety management
- For security management
- To carry out procedures required by applicable laws and regulations
- For purposes incidental or related to any of the purposes listed above
6. Provision of Personal Data to Third Parties
The Office will not provide personal data to third parties without the prior consent of the individual concerned, except in the following circumstances:
- When required or permitted by law
- When necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual concerned
- When particularly necessary for improving public health or promoting the sound development of children and it is difficult to obtain the consent of the individual concerned
- When cooperation is necessary for a national government agency, local government, or other person prescribed by law to perform duties prescribed by law, and obtaining the consent of the individual concerned could interfere with the performance of such duties
- In other cases where the provision of personal data to third parties is permitted by applicable law
The Office may outsource the handling of personal data to external service providers to the extent necessary for the performance of its operations. In such cases, the Office will appropriately select and supervise such service providers as required by applicable law.
Third-Party Payment Services
The Office uses third-party payment service providers, including Wise, to facilitate payments.
When customers make payments, personal information necessary to process the transaction, such as their name, email address, payment amount, and transaction details, may be provided to or processed by the relevant payment service provider.
These providers process personal information in accordance with their own privacy policies and applicable laws.
The Office does not provide trademark application details or other confidential client information to payment service providers unless necessary for payment processing or required by law.
7. Handling of Information Outside Japan
In providing the Services, the Office may use cloud services, analytics services, and other external services provided by companies located outside Japan.
If information is stored or processed on servers or through services located outside Japan, the Office will take appropriate measures in accordance with applicable laws and regulations.
8. Public Disclosure of Trademark Applicant Information
When filing a trademark application with the Japan Patent Office (JPO), the Office is required to submit certain applicant information, including the applicant’s name and address.
Please be aware that this information will generally become publicly available through official JPO publications, registers, and related records. This applies to both individual and corporate applicants.
If you apply as an individual, your residential address may become publicly accessible if it is used as your applicant address.
Once published by the JPO, such information is maintained under applicable Japanese laws and procedures. The Office cannot independently remove or modify information contained in official JPO records.
9. Cookies and Analytics Tools
The Office’s websites may use cookies and similar technologies to improve convenience, understand how the websites and Services are used, and improve the Services.
The Office may also use Google Analytics, an analytics service provided by Google LLC. Google Analytics may use cookies and similar technologies to collect information such as website usage, device and browser information, and approximate geographic information.
The collection and use of information through Google Analytics are governed by Google’s applicable terms of service, privacy policy, and other relevant policies.
Users may disable cookies through their browser settings. However, disabling cookies may prevent certain features of the Office’s websites or Services from functioning properly.
10. Security Measures
The Office takes necessary and appropriate security measures to prevent unauthorized access to, leakage, loss, destruction, or damage of personal data and other security incidents.
The Office also provides necessary and appropriate supervision of employees and external service providers that handle personal data.
If a violation of applicable law or contractual obligations, a data breach, or any other information security incident occurs, the Office will take appropriate action in accordance with applicable laws and regulations and will implement measures to prevent recurrence where necessary.
11. Retention of Personal Information
The Office retains personal information and other information for the period necessary to fulfill the purposes for which it was collected, for any period required by applicable laws and regulations, or for any other period reasonably necessary for the Office’s operations.
When such information is no longer necessary, the Office will delete or dispose of it in an appropriate manner, except where continued retention is required by law or other legitimate circumstances.
12. Disclosure, Correction, Suspension of Use, and Other Requests
In accordance with the Act on the Protection of Personal Information of Japan and other applicable laws and regulations, individuals may request notification of the purposes of use, disclosure, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, or other measures permitted by law with respect to personal data held by the Office concerning them.
Upon receiving such a request, the Office will verify the identity of the person making the request and respond appropriately in accordance with applicable laws and regulations.
The Office may decline all or part of a request where it is not legally required to comply with such request.
13. Privacy Rights of EU and UK Residents
Where the EU General Data Protection Regulation (GDPR) or UK GDPR applies, the Office processes personal data on appropriate legal bases, which may include:
- Performance of a contract or steps taken at your request before entering into a contract
- Compliance with applicable legal obligations
- The Office’s legitimate interests in operating, improving, and protecting its Services, where such interests are not overridden by your rights and interests
- Your consent, where required by applicable law
Subject to applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete personal data
- Request deletion of your personal data
- Request restriction of certain processing activities
- Object to certain processing activities
- Request data portability, where applicable
- Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal
- Lodge a complaint with the relevant data protection supervisory authority
To exercise these rights, please contact the Office using the contact information provided below.
Please note that certain information submitted to the JPO may be retained or disclosed under Japanese law. Requests for deletion or modification of such information may therefore be subject to legal restrictions.
14. Contact
For inquiries regarding this Privacy Policy, the Office’s handling of personal information and other information, or requests concerning the disclosure or other handling of personal data, please contact the Office through the inquiry form on its website or by another method designated by the Office.
Rights Plus IP Office
Email: contact@rights-plus.jp
Location: Tokyo, Japan
The Office will review and respond to privacy-related inquiries in accordance with applicable laws.
For general inquiries regarding trademark applications and other professional services, please use the appropriate inquiry form on the Office’s website.
15. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of Japan, without prejudice to any mandatory provisions of applicable data protection laws.
Revision History
Established: April 7, 2024
Revised: May 14, 2025
Revised: September 27, 2026
Revised: October 15, 2026